According to Bank of America, 20.6 million users interacted with Erica, its AI virtual assistant, over 700 million times in 2025. During the same year, HDFC’s EVA handled around...
If you have visited a hospital or used a hospital’s website in recent times, you must have seen a bot that is ready to help you with your queries...
Customers expect quick and accurate responses whenever they reach out to a business. Every second of delay can negatively impact customer satisfaction. Eventually, your brand image ruins, too. However,...
