SaaS Platform for Nonprofit Organization

24marks is a nonprofit organization focused on creating a global network of volunteers and social organizations. Their mission is to enable individuals to contribute to societal well-being by connecting them with impactful tasks provided by various social organizations. The organization strives to maximize the efforts of volunteers by rewarding them for their services, thus encouraging more people to take part in community-driven initiatives.

Web

Frontend and Backend Development

Nonprofit

24marks

Hyderabad, India

Download Client Succuss Story

Overview

In an era where digital solutions are transforming all industries, nonprofit organizations too are finding value in using technology to amplify their impact. This case study explores how Ahex Technologies collaborated with 24marks, a nonprofit organization, to develop a SaaS platform designed to connect volunteers with social organizations. The platform empowers volunteers to contribute to social causes, earn rewards for their service, and create meaningful change. Through meticulous development, effective communication, and agile methodologies, Ahex Technologies played a pivotal role in bringing this vision to life.

Goals & Objectives

The primary goals of the project were to:

Create a platform where volunteers can sign up, find relevant tasks posted by social organizations, and contribute to various causes.

Build an accessible and easy-to-use platform that allows people from across the world to get involved in community service.

Implement a rewards system for volunteers, incentivizing their participation and further engagement with the platform.

Enable social organizations to post tasks, manage volunteer participation, and track the impact of their initiatives.

The Challenges

Key Challenges

Building a platform that could scale to accommodate a global audience while ensuring ease of use and accessibility.

Incorporating a robust reward mechanism that tracked volunteer tasks and ensured transparency.

Designing an intelligent algorithm that matched volunteers with the right tasks based on their location, skills, and availability.

Business Challenges

Convincing both volunteers and social organizations to adopt the platform and trust its functionality.

Ensuring consistent engagement from volunteers and organizations, especially in the early stages of the platform’s launch.

Making sure the platform was accessible to a wide range of users, including those who may not be familiar with advanced technology.

Technical Challenges

Developing a platform that could handle a large number of users across different geographies while ensuring smooth performance.

Enabling real-time data synchronization for volunteers and organizations to maintain up-to-date task status and reward tracking.

Seamlessly integrating third-party APIs (like Google Maps and Stripe) to ensure accurate task location data and secure payments for rewards.

Solution We Offered to Our Client

Ahex Technologies offered a custom-built SaaS platform tailored to meet the specific needs of 24marks. The solution involved the following steps:

Initial consultations were conducted to fully understand the business model and the unique needs of 24marks. This included detailed discussions on the features of the platform, integration requirements, and expected user experience.

Our team provided comprehensive design mockups that captured the user interface (UI) and user experience (UX) flow. The mockups were then reviewed and approved after a couple of iterations with the client.

We adopted an agile methodology to manage the project, delivering iterative updates and features. This allowed the client to review progress and suggest changes at each stage of development.

Volunteer Registration and Profile Creation: Volunteers could sign up, create profiles, and search for tasks based on their location and skills.
Task Posting and Management: Social organizations could create, manage, and monitor tasks posted to the platform.
Reward System: A comprehensive reward system was implemented, allowing volunteers to accumulate points and redeem them for incentives.
Geo-Location Integration: Google Maps API was integrated to match volunteers with nearby tasks, facilitating easier participation.

The platform underwent extensive testing, including unit testing, integration testing, and user acceptance testing (UAT), to ensure smooth functionality across different devices and platforms.

The platform was launched after rigorous testing. Ahex Technologies provided ongoing support post-launch to ensure the platform remained functional and bug-free.

Key Features of 24marks

Volunteers from anywhere in the world can join the platform, browse tasks, and contribute to causes they care about.

Volunteers can search for tasks based on location, cause, and skills, ensuring they are connected to the most relevant opportunities.

Volunteers receive real-time notifications on task status, deadlines, and new opportunities, keeping them engaged and informed.

Volunteers can earn rewards for completing tasks, with a tracking system to ensure fair and transparent reward allocation.

Integrated with Stripe for secure payment processing, ensuring volunteers can redeem their rewards with ease.

Final Results

The SaaS platform was developed and is now in the final stages of pre-launch testing, ready to be rolled out to a global audience.

The platform has garnered attention from social organizations and volunteers, with positive feedback on its usability and design.

The platform is built to scale globally, with robust backend infrastructure ensuring performance even with high user traffic.

The client is prepared to launch the platform and is confident in its ability to attract users and make an impact in the nonprofit sector.

Appreciation from Client

The client, Apuroop Reddy, CEO of 24marks, expressed their satisfaction with Ahex Technologies’ work:

"The team is great, and I couldn't have had a better partner for this project. Ahex Technologies has demonstrated exceptional development skills and a collaborative approach that ensured the project was on track and met all deadlines. Their responsiveness, flexibility, and dedication to delivering a high-quality platform were truly impressive."

Technology Stack

Our strong technical expertise and experience across various industries helped us get through the involved complexities with ease. We used the right technologies to build a platform that accurately meets the client requirement, which their company is using to manage their day to day tasks.

Frontend

React

Backend

Node.js

Mobile Client

React Native

Vcs

Git

Hosting/deploymet

AWS

Third-Party Tools/API

Stripe

Firebase

Google Maps API

Conclusion

This project highlights Ahex Technologies’ expertise in delivering custom SaaS solutions, particularly for the nonprofit sector. By providing a scalable, feature-rich platform that bridges the gap between volunteers and social organizations, Ahex Technologies played a pivotal role in helping 24marks bring their vision to life. The collaboration between the teams ensured that all challenges were effectively addressed, and the platform is now poised to create a lasting impact in the world of volunteerism.