Maintenance and Support

We are India's most trusted company providing complete application modification, bug fixing, testing, documentation update, problem root cause analysis, and requests resolution & problem detection solutions. Our application maintenance and support services are covered under a strict SLA.

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Your Offshore Partner For Support & Maintenance

It is not always reasonable to have an in-house support team with the experience you need once in a while. There are different maintenance and support challenges which demands new models that are not based on resource numbers alone but also teams now need to have a deep understanding of the business, Agile processes and of the industry best practices. Our Support professionals are continuously educated and trained to address the needs of your business. They are ready to help you in your day to day IT Support as well as fixing critical issues, to make sure your online business run smoothly.

Solution Development Expertise

Software Support

Our experts will help you with software issues of any complexity level, such as standard issue fixing, proactive monitoring, source code issue resolution, application code optimization, new functionality, etc.

Application Maintenance

We provide complete software maintenance services, including technology consulting, security audit, server management, OS versions update, application licenses check, resources availability & performance control.

System Monitoring

Our team can monitor your core applications and overall system performance 24x7x365 to ensure maximum uptime. We provide application & server monitoring, event log management.

Application Improvement

Our services are not just limited to mobile app and web development. We revise the current state of a web or mobile application, analyze its performance and possible bugs, and work out improvement plans to ensure better functionality of software products.

Pre-Support Auditing

We independently audit the software products that are developed by Ahex as well as any other third parties. We provide a document containing a detailed status assessment and recommendations on its enhancement.

Migration of OS & Server

If operational systems and servers do not perform to the utmost, our specialists can migrate the product to another OS or server in order to improve performance results.

Challenges of Software Application Support

1)Failure to craft solutions that reduce support costs to reduce total cost. ownership in the longer run

2)Lack of bespoke features in software solutions to graph the demands of changing business scenarios

3)Continued usage of old mainframes for maintaining legacy apps leading to glitches

4)Unavailability of talents to develop apps with both modern and legacy platforms

5)Poor code quality and non-compliance with development standards

Why Work with us?

We offer vetted developers with high expertise in delivering high quality software development services.

Thriving in the industry since 13 years

With a good 13 years of experience, we have high expertise in developing products by utilizing the latest technologies for different industries and can proudly boast about our top clients who have been quite happy with our services.

We believe in innovation

Delivering any product without an innovative strategy isn’t feasible and is worthless. We implement constant innovative strategies to always stand out in the market. You also get the leverage to reduce time-to-market with the best quality.

Cost-efficient services

We offer the best quality services at a decent price. Our highly efficient developers are dedicated towards catering the cut-edge services at a reasonable rate. Why worry when you can get the best software services delivered at a reduced price?

Enhanced customer experience

With a team of highly skilled and qualified professionals, we have the expertise to build highly interactive applications that can help you build the best brand to catch the eye of target audiences.

Top-notch services

Our products thrive the best in the market due to the endless efforts put forth by our determined team. Our clients have always been content with our services due to our high expertise in the industry and the fair experience.

Customer support

Our service is just not limited to the delivery of the product. We do provide customer support post the delivery of product by increasing conversion rates in accordance with market trends.